Orbit
NewOne workspace for every conversation

Leads, conversationsand follow-ups inone place.

Capture enquiries from forms and chats, reply on every channel from a shared inbox, run applications and approvals, and follow up automatically — with AI where it genuinely helps.

  • Shared team inbox
  • Automation and AI
  • Forms and applications
  • Role-based access
Product overview · 47 seconds
Shared inboxWhatsAppEmailSMSVoice & callingInstagramWebsite chatChatbots & flowsAI agentsCRM & pipelineBroadcastsForms & lead captureApplicationsAppointmentsPaymentsRole-based accessDaily report emails

0

Channels in one inbox

WhatsApp, email, SMS, voice, Instagram, website chat

0

Modules to pick from

Use one, or run the whole workflow

0

Priority tiers for sending

Urgent messages never wait behind a campaign

0

Record per person

Every chat, form and payment on one timeline

Solutions

Pick your business, see your workflow

The same platform, tuned to how different teams actually work. Choose one to see a typical conversation and what gets automated around it.

From first enquiry to confirmed seat

Answer prospective students instantly, guide them through an application, chase pending documents and fees, and keep every family's history in one place.

  • Application forms with document upload and progress saving
  • Automatic reminders for unpaid or incomplete applications
  • Counsellor hand-off with the full conversation attached
  • Daily summaries of enquiries, applications and payments
Talk to us about this
E

Sample conversation

Illustrative

Hi, is the application still open for the January batch?

Yes — it closes on 20 Dec. Want me to send the form link?

Please do. What documents do I need?

Marksheet, ID proof and a photo. You can upload them from your phone.

Channels

Meet people on the channel they already use

One inbox for every conversation, so your team stops switching between apps and nothing gets answered twice.

WhatsApp

Template broadcasts and two-way conversations on your own business number.

Email

Campaigns and one-to-one replies, with opens and clicks reported back.

SMS

Reliable text for reminders, alerts and one-time codes.

Voice & calling

Click-to-call from a record, plus automated voice campaigns.

Instagram

Reply to direct messages next to every other conversation.

Website chat

A chat widget and embeddable forms that feed the same inbox.

For your team

Built around what each person needs to get done

Everyone works from the same record, but sees the screen that fits their job.

Support & front desk

“I need to answer quickly without losing context.”

  • One inbox for every channel
  • Assign, tag and leave notes
  • Saved replies and smart prompts

Marketing

“I need to know which campaigns bring real results.”

  • Broadcasts with delivery and reply rates
  • Source attribution on every lead
  • Scheduled report emails

Sales

“I need to follow up at the right moment.”

  • Pipeline stages and next tasks
  • Full chat history on each deal
  • Reminders that do not slip

Operations & admin

“I need control without chasing people.”

  • Roles, permissions and masking
  • Approvals and review queues
  • Exports and imports with history

Leadership

“I need the numbers without opening five tools.”

  • One definition for every figure
  • Drill-through to the people behind a count
  • Daily summaries by email
The modules

Start with one. Add the rest when you need them.

Each module works on its own and shares the same people, conversations and history.

Team inbox

Every channel in one queue, with assignment, labels, notes and hand-off between people and AI.

Chatbots & flows

Build step-by-step playbooks with questions, quick-reply buttons, conditions and built-in actions.

Broadcasts & campaigns

Send to a filtered audience now or on a schedule, and track delivery, reads and replies.

AI agents

Answer common questions, qualify leads and hand over to a person when it matters.

CRM & deals

Contacts, stages, owners and next tasks, filled in automatically from conversations.

Forms & lead capture

Embeddable forms that record the source of every lead before the first message.

Applications & documents

Multi-step applications with uploads, review queues, approvals and status updates.

Appointments

Booking, rescheduling and reminders, inside the conversation.

Payments & orders

Collect fees and payments, reconcile them to the item, and send confirmations.

The platform

Six working surfaces, one shared record

Conversations, flows, deals, campaigns, forms and permissions all read and write the same person-level record, so nothing has to be reconciled later.

Every conversation, one queue

People write in on different channels; your team answers from one place. Conversations can be assigned, labelled and handed between people and AI without losing a word of context.

  • All channels in a single list with filters
  • Assign to a person or team, with internal notes
  • AI replies and human replies in the same thread
  • The contact's details and history beside every chat
app.your-business.com/inbox

Inbox

All channelsOpenAssigned to me
A

Aarav M.

WhatsApp · Active now

AI replying

Hi, can I move my appointment to Friday?

Sure. I have 10:30 or 4:00 on Friday.

10:304:00

10:30 please.

Reply, or type / for saved replies
Agentic AI

AI that answers, qualifies, and knows when to step back

Agents work from the information you give them and sit in the same inbox as your team, so you can see every reply and take over at any point.

Website agent

Answers visitors on your site from your own content and captures their details.

WhatsApp agent

Handles common questions and bookings on your business number, around the clock.

Lead qualification

Asks the questions your team would ask, scores the answer and routes the lead.

  • Replies stay visible in the shared inbox
  • A person can take over with one click
  • Answers come from material you approve
  • Details collected are written to the record
app.your-business.com/agents

Website agent

LiveUses your approved content

Do you offer weekend slots?

Yes — Saturdays 10 to 4. Would you like me to book one?

Saturday 11, for two people.

Booking created · record updated
How it works

Six steps from first message to a closed loop

Each step can run on its own or hand over to the next. Most of the setup is configuration, not code.

01

Capture

Leads arrive from forms, chat widgets, ads and messages, each tagged with where it came from.

Forms · widgets · source tracking

02

Qualify

A flow or AI agent asks the right questions and fills in the record before a person gets involved.

Flows · AI agents

03

Converse

Your team picks up from the shared inbox with the whole history already on screen.

Inbox · assignment · notes

04

Automate

Reminders, confirmations and follow-ups go out on a schedule, on the right channel.

Broadcasts · reminders · triggers

05

Convert

Applications, bookings, orders and payments close the loop, and every step is recorded.

Applications · appointments · payments

06

Report

See what worked by channel, source, campaign and team, and drill through to the people behind each number.

Dashboards · daily emails

app.your-business.com/campaigns

Reminder · unfinished applications

WhatsAppScheduled 9:004,820 recipients

Delivered

94%

4,531

Read

67%

3,229

Replied

21%

1,012

Cost

₹ 2,410

Metered
Sent
100%
Delivered
94%
Read
67%
Replied
21%

Audience is counted again when the campaign sends, so late sign-ups are included.

Step 06: delivery, reads and replies for every campaign, counted from the same records the inbox shows.

About the platform

Five layers, one shared record

Each layer does one job, and all of them read and write the same person-level record.

Channels

WhatsApp, email, SMS, voice, Instagram and website chat.

Inbox & flows

Where conversations are answered, assigned and automated.

AI

Agents that answer, qualify and hand over.

Records

People, deals, applications, payments and history.

Integrations

Webhooks, sheets, website embeds and your own systems.

Security & scale

Built for the day everyone writes in at once

Traffic is rarely smooth: a campaign lands, a deadline nears, a launch goes live. Priority queues, access rules and an audit trail keep the platform predictable when it does.

Urgent never waits behind bulk

Messages run on priority tiers with separate workers, so a one-time code or reminder is not stuck behind a large campaign.

Least privilege by default

Every screen sits behind a permission, and the server checks it again. Masking and report access are role settings.

Documents are not public links

Uploads are stored privately and opened through short-lived links, only for people with access.

Explainable when something goes wrong

Delivery status, history and audit trails make it possible to say exactly what happened to a message.

app.your-business.com/settings/roles

Roles & permissions

3 rolesMasking available
PermissionAdminAgentViewer
View contacts
Reply in inbox
Send campaigns
Export data
See phone & email

Enforced on the server as well as hidden in the interface.

Roles decide what each person can see and do — and the server checks it again.

Integrations

Works with the tools you already use

Messaging vendors and payment gateways are registered as configuration, so a provider you already have a contract with is an integration — not a reason to change platforms.

Capture

  • Website forms
  • Embeddable widget
  • Spreadsheet import

Messaging

  • WhatsApp
  • Email
  • SMS
  • Voice
  • Any vendor you register

Automation

  • Webhooks
  • n8n
  • CRM sync

Money

  • Payment gateways
  • Offline payment approval

Insight

  • Tag manager
  • Web analytics
  • Error monitoring
FAQ

The questions we get asked first

If yours is not here, ask it on the call — a straight answer is cheaper for both of us than a pilot that was never going to fit.

No. Start with the inbox, or just forms and broadcasts, and add modules as your needs grow. They share the same records, so nothing has to be migrated later.

The team

The people behind it

A small, hands-on team that builds and runs the platform. More people will appear here as we grow.

Prasad Chaudhari

Owner · Full-stack & AI engineering

Pune, India

I build AI products and scalable SaaS platforms, and I take them from the first client conversation to go-live.

years building software
7+
engineers led
5
production releases, zero rollbacks
20+
  • React
  • Next.js
  • TypeScript
  • Node.js
  • Python
  • Django
  • MongoDB
  • Celery
  • AWS
  • Kubernetes
  • LangChain
  • RAG
Book a demo

See it on your own workflow

Tell us how leads and conversations move through your team today. We will walk the platform against it and say plainly what fits and what needs building.

  • A walkthrough of the real product, not a slide deck
  • Your process mapped to the modules that fit
  • A straight answer on timeline and setup
We reply the same working day

We use what you send here to prepare the call. Nothing else.